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RT-Extension-PagerDuty

Integration with PagerDuty webhooks

DESCRIPTION

This module is designed for Request Tracker 4 integrating with PagerDuty webhooks.

RT VERSION

Works with RT 4.2.0 and newer

INSTALLATION

perl Makefile.PL
make
make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line:

Plugin('RT::Extension::PagerDuty');

For RT 4.0, add this line:

Set(@Plugins, qw(RT::Extension::PagerDuty));

Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

CONFIGURATIONS

Edit your /opt/rt4/etc/RT_SiteConfig.pm to include: Set($PagerDutyApiToken, "pagerduty-v1-api-token");

USAGE

Basic scrip use. Add this code to your scrip.

my $ticket = $self->TicketObj;

my $client_url = RT->Config->Get("WebURL")."Ticket/Display.html?id=".$ticket->id;
my $service_key = "0000000000000000000000000000000";
my $incident_key = "RT:".$ticket->id;
my $description = $ticket->Subject;

RT::Extension::PagerDuty::Notify(service_key => $service_key, incident_key => $incident_key, description => $description, client_url => $client_url);

AUTHORS

Steven Dickenson (https://github.com/sdickenson/RT-Extension-PagerDuty)

LICENSE AND COPYRIGHT

	Copyright 2018 Steven Dickenson

	Licensed under the Apache License, Version 2.0 (the "License");
	you may not use this file except in compliance with the License.
	You may obtain a copy of the License at

		http://www.apache.org/licenses/LICENSE-2.0

	Unless required by applicable law or agreed to in writing, software
	distributed under the License is distributed on an "AS IS" BASIS,
	WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
	See the License for the specific language governing permissions and
	limitations under the License.