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ShipStation Connect for Craft Commerce

A plugin for Craft Commerce that integrates with a ShipStation Custom Store.

Requirements

This plugin requires Craft CMS 5 and Commerce 5 or later

Installation

Install ShipStation Connect from the Plugin Store or with Composer

From the Plugin Store

Go to the Plugin Store in your project’s Control Panel and search for “ShipStation Connect.” Click on the “Install” button in its modal window.

With Composer

Open your terminal (command line) and run the following commands:

# go to the project directory
cd /path/to/my-project

# tell Composer to load the plugin
composer require fostercommerce/shipstationconnect

# tell Craft to install the plugin
./craft install/plugin shipstationconnect

After installing, go to the Craft control panel plugin settings page to configure the settings for the plugin.

Custom Store Configuration

Configure your connection in ShipStation following these instructions: ShipStation "Custom Store" integration.

Connect Your Craft Store to ShipStation

The "URL to Custom XML Page" is shown in the ShipStation Connect settings view in Craft.

Username/Password

ShipStation allows you to set a custom username and password combination for a connected store. This combination should match the values stored in the ShipStation Connnect settings view in your Craft control panel.

Note: These are not your ShipStation credentials, nor your Craft user credentials.

As of version 1.2.4, these values can be set with environment variables. Username/Password variables

Debugging Apache Authentication Errors

The remote server returned an error

If you are seeing a 400 error (401 or 404 notably) and you're running on Apache. Try adding the following to your apache config.

CGIPassAuth On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

Order Statuses

Ensure your shipping statuses in Craft Commerce and ShipStation match. You edit each platform to use custom statuses and ShipStation can match multiple Craft statuses to a single ShipStation status, when needed.

Commerce Integration

Matrix Field

ShipStation Connect requires a Matrix Field for storing shipping information.

The matrix field should have a entry type with text fields for the following:

  • Carrier
  • Service
  • Tracking Number

Matrix Field configuration

In the ShipStation Connnect settings, select the matrix field, and enter the handles for the entry type and text fields.

Shipping Info Matrix Field

When a shipping notification is received for an order from ShipStation, the plugin will add the shipping information to the Shipping Information field on the order and set the order to the Craft status paired with your ShipStation stores Shipped status.

Adding phone numbers to addresses sent to Shipstation

Addresses are now part of Craft rather than Commerce, and the Phone number field was dropped from the address model. It is now necessary to add a custom field to the Address fields to store phone numbers.

The plugin setting gives you the option to set the field handle that you are using for phone numbers. The contents of this field will then be sent to Shipstation within the address portions of the order data.

Custom Fields

You can customize the data that is sent to ShipStation by listening to the OrderEvent event in a custom module or plugin, and set the values that you want per field, similar to the following example:

use craft\base\Event;
use fostercommerce\shipstationconnect\models\Order;
use fostercommerce\shipstationconnect\events\OrderEvent;
use fostercommerce\shipstationconnect\services\Xml;

Event::on(
	Xml::class,
	Xml::ORDER_EVENT,
	static function (OrderEvent $e) {
	  // The transformed order - This is the data that will be sent to ShipStation.
		$order = $e->order;
		
		// The source Commerce Order that was used to create the transformed order.
		$commerceOrder = $order->getParent();

		// Use full order number for OrderNumber
		$order->setOrderNumber($commerceOrder->number);

		// Set a custom field value
		$order->setCustomField1(Currency::formatAsCurrency($commerceOrder->getAdjustmentsTotal(), 'USD'));

		// Set internal notes
		$order->setInternalNotes('Custom Field 1: Adjustments Total');
	}
);

OrderEvent properties:

  • order - The order that has been transformed into a format ready to be exported to ShipStation.

If you've changed the OrderFieldEvent::FIELD_ORDER_NUMBER field to be anything other than the order's reference number, you'll need to listen to the OrdersController::FIND_ORDER_EVENT to use your own query to fetch the order. In the example above, we're changing it to be the order's ID, so we would need to fetch the order by ID:

use craft\base\Event;
use craft\commerce\elements\Order as CommerceOrder;
use fostercommerce\shipstationconnect\controllers\OrdersController;
use fostercommerce\shipstationconnect\events\FindOrderEvent;

Event::on(
    OrdersController::class,
    OrdersController::FIND_ORDER_EVENT,
    function (FindOrderEvent $e) {
        // Set the order so that ShipStation Connect can update it's shipping details.
        $this->order = CommerceOrder::find()->number($e->orderNumber)->one();
    }
);

FindOrderEvent properties:

  • orderNumber - The order number sent by ShipStation.
  • order - The order that will be updated with shipping information.