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# 06.11.2024 Management Approaches | ||
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Approaches to Management | ||
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- _Mainstream_ (Scientific Management): Humans of Tools | ||
- _Human Relations Theory_ (HRT): Feelings / Conformity | ||
- _Neoclassic_: Profit | ||
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## Scientific Management | ||
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also known as _Taylorism_ | ||
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- large-scale industry | ||
- induce production increase of workers | ||
- Objective: performance / efficiency | ||
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Elements | ||
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- science for each element of work (time + motion studies) | ||
- scientific selection + training of workers | ||
- cooperation | ||
- division of responisiblity: managers (conception) - workers (execution) | ||
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## Neo Classicals | ||
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- the classic in neoclassic: SM + performance | ||
- the neo: profit maximization over everything | ||
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How? KPIs, Numbers, Measurement | ||
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- empirical approach = practical action and efficiency | ||
- comb. with normative attitude: principles (applicable in all orgs) | ||
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**Premises** | ||
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- Profit maximisation | ||
- Decentrilastion of resp. | ||
- management by objective (MBO) | ||
- self management principle (control by exception) | ||
- motivation by competition | ||
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= very american ideals | ||
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**Structures** | ||
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- Functionak Centralized Structure ( | ||
- Divisional Decentralized Structure (Example: Rakuten, Mercedes) | ||
- Matrix organizational structure | ||
- Network Structure | ||
- Agile Scrum Bullshit | ||
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- modern agile strucutres = more exlusive than bureacratic | ||
- only focused on one type of character (young, male, tech) | ||
- constant pressure + transparency | ||
- find friends at work | ||
- criticism = hold up with surveys / fake participation | ||
- bureacracy | ||
- able to build a long term career + work life balance | ||
- better work benefits | ||
- union organizing to build real criticism | ||
- | ||
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# Contingency Theory |
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## Organizational Theory | ||
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> **Organization:** set of peopl working together desptec variuos aims, values, cultures | ||
## Key Parts of Organizations | ||
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1. Environment | ||
2. Technology | ||
3. Participants | ||
4. Social Structure | ||
5. Goals / Objectives | ||
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> **Environment**: | ||
> - Macro: Society, Global | ||
> - Micro: Industry, Market | ||
> **Participants**: make contributions / derive from org. | ||
Problem: | ||
- Diffusion of Responsibility | ||
- no Common Aim | ||
- Coordination Problems | ||
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### Organizational Structures | ||
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- Pyramid: Military | ||
- Network: Forum, Mailing List | ||
- Team Spirit: Engineers, Civil Servants | ||
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Processes in Organizations | ||
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- Co-Ordination = planned by authority | ||
- Co-Operation = division of labor, also creates conflict | ||
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> **Effectiveness:** decided by the client, e.g Quality, Price | ||
> **Efficiency:** measured by management, e.g Quality (devided), Cost, … | ||
How to measure perfomance? Impossible | ||
- Consistence / Relevance | ||
- Productivity | ||
- Effectiveness | ||
= magic triangle | ||
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### Purpose of Organizations | ||
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- *Instrumental View:* single set of values in org | ||
- *Conflict view:* conflicting values, managers expose, explore, participate | ||
- *Pluralist View:* mixed of everything | ||
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- *Pessimist:)*: Machines of Exclusion | ||
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SPLIT | ||
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- Structure | ||
- Process | ||
- Language | ||
- Idea | ||
- Technology | ||
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## Organizational Theory | ||
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Evolution of OT | ||
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![Organizational](../images/2024-11-06_14-32.jpeg) | ||
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Organization Theorists to name drop: | ||
- Max Weber | ||
- Frederic Taylor | ||
- Taiichi Ohno | ||
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Management Theorists to name drop: | ||
- Henri Fayol | ||
- Peter Drucker | ||
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### Bureaucracy (Weber) | ||
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> Management is the art of getting things done by others | ||
> ~ Marie Follett | ||
Types of Authority | ||
- Charismatic (e.g Jesus) | ||
- Traditional (Pope) | ||
- Rational - Legal (Doctor with Education) | ||
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Weber: *rational legal authority* is rising = ideal type | ||
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- Authority comes from office | ||
- official duties | ||
- paid, full-time, career structure | ||
- hierarchy + reporting structure | ||
- division of labor | ||
- employment = qualification + experience | ||
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Virtues of B. | ||
- Hierarchy | ||
- Impersonality | ||
- System of Rules | ||
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### Scientific Management (Taylorism) | ||
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Before: small Workshops that produce a whole good | ||
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Characterisics: | ||
- Division of Labor | ||
- Standardisation | ||
- Clear Chain of Command | ||
- Payment linked to production | ||
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Outcomes | ||
- higher productivity | ||
- separate / mundane work | ||
- managers - workers distinction was created |
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