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This project focus on customer analysis and segmentation. Which help to generate specific marketing strategies targeting different groups. RFM Analysis, Cohort Analysis, and K-means Clusters were conducted on a UK-based online retail transaction dataset with 1,067,371 rows of records hosted on the UCI Machine Learning Repository.
Enhanced telecom customer retention with a dynamic Power BI dashboard. Analyzed customer data to proactively identify churn risks, visualizing trends and insights. Empowered data-driven strategies for effective customer retention.
This project encompasses feature engineering, exploratory data analysis (EDA), customer retention analysis, RFM segmentation, and in-depth statistical analysis to gain actionable insights.